When do items ship?
|Item||Ships from||Average Shipping Time|
Subscription Box &
Ships on the 4th or next business day.
Usually arrives by the 8th.
|Shirts||Charlotte, NC or Mexico.||
Usually arrives within 8 business days.
|All other products||Houston, TX||
Ships next business day (unless you used NEXTBOX to get free shipping and have the item included in your next box.)
How much is shipping?
Shipping is free for subscriptions.
Shipping is free for products which fit inside your subscription box, if you buy the product with the code NEXTBOX. (Excluding shirts.)
All other shipping is weight-based and calculated at checkout.
We offer full refunds or exchanges for store credit on merchandise returned to us in original condition within 60 days of purchase. Email us at firstname.lastname@example.org for a return shipping label.
Please note: For subscription boxes, we don't offer partial refunds. You must return everything in the subscription box or Mini Trove for a refund.