FAQs

Who are you?

We are Andy & Andreana, a husband & wife team out of Houston, TX. We’re both teachers! Read more here.

When do items ship?

Except for the subscription box, items ship via USPS Priority or First Class Mail on the next business day after ordering. The subscription box and the Mini Trove ship on the 4th of each month or the next business day.

What’s your returns policy?

We offer full refunds if the merchandise is returned within 60 days of purchase in its original condition. (For the subscription box, this applies to the items inside the box only. We understand the box itself may become damaged in the mail and that’s outside your control.) 

Email us at weloveteachers@theteachertrove.com for a return shipping label. 

How does the subscription box work?

All questions about subscriptions are detailed on the Subscription Box page or the Mini Trove page. (They work the same way, but the Mini Trove has fewer items, costs less, and comes in a bubble mailer rather than a box.)

Are there other benefits to being a subscriber?

Yes! Mainly that you get free shipping on anything in our store, so long as it fits in your box. (T-shirts excluded, because we use a print-on-demand service which ships your shirt directly from the factory, whereas everything else ships from Houston, TX.)

Once you subscribe, we’ll email you the code you can use for free shipping on anything you might want to add to your next box.

I have more questions.

Email us at weloveteachers@theteachertrove.com! We will reply soon!